Axia Iqx Version 1412 Software Update Instructions And Release Notes

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Axia iQx version 1.4.12 software, update
instructions, and release notes
Published on Dec 30, 2024

Article summary
Scope
This article covers the (2001-00518-000) Axia iQx AoIP Console.
Preparation for Update
Axia iQx has two internal memory banks. Each bank contains room for a complete version of
operating software. This approach allows a software update download to be completed and
checked without the danger of making the unit inoperable if the download were to be
incomplete or corrupted. It also provides an easy way to try a new software version and still
return to the old version.
You can see the software version in each bank from the Setup web page. The lower half of
this screen, pictured below, shows the software versions present and allows you to select the
bank used at startup. To change banks, click the radio button for the desired bank and then
click on Change active bank.
Upload New Software
Note that while some consoles look similar, this does not apply to the Axia iQ or Radius
consoles that use the QOR engine.
This version has been replace by version 1.4.24, please see this version for updates
IMPORTANT! The iQx will reboot after you click
. Rebooting will
result in the loss of audio locally and at any unit using the local sources.

1. Click here to download the 1601-00569-005-iQx-1.4.12.pkg update file to a location on
your computer.
2. Using a Web browser, connect to the iQx to be updated.
3. Click on the Setup link under System on the left-side menu.
4. Under the Software update heading, click on the "Choose File" button, browse for, and
select the update file you downloaded in the first step.
Once updated, the name of the file you have uploaded will be displayed to the right of
the Choose File button, as shown.
5. Click the Upload image button.
The new version automatically uploads to the unused software bank.
This file must be uploaded to your iQx precisely as is. You can change the name of
the file when you save it, however, do not attempt to unpack the file.

6. When you are ready, select the new version by clicking the radio button next to it, then
click the  
button.
Known Issues
Surface firmware response to soft boot (#10918)
In some cases, the surface firmware will not respond to reset which happens during
a soft boot. This results in losing communication to the surface. You may need to
power cycle the iQx after updates from 1.2.2 or earlier.
Re-sync to Arbitrary PTP clock (#11028)
If the PTP source is an arbitrary clock (no GPS clock) and that device reboots, the
drastic shift in time can lead to difficulty in the iQx to re-sync. We recommend using
a PTP grandmaster, which keeps maintains current time. Alternatively, when the
sync is lost, reboot the iQx.
Release Notes
All fixes and features are rolled up from previous versions. You do not need to do incremental
updates. For example, if you are running 1.2.2, you do not need to update to 1.3.2 first. This
1.4.12 release already includes those.
Version 1.4.2 Features and Enhancements.
Added new HTML Surface option as licensable feature. Please contact your dealer for
information on this option and ask for part number 3002-00084-000 HTML5 Remote
for iQx
Some customers have indicated that after upload, the version shows 1_0.0.0 (15 Apr
2021 16:13:22) as in this image.
If this is the case, verify that the DATE shown is 15 Apr 2021 and proceed.
NOTE: This was resolved in version 1.3.2, but when upgrading from previous
versions, there may still be a need to power cycle after the reboot.

This feature is activated by clicking on License Management on the menu, pasting in your
License Key and Clicking Add License.
The feature is accessed by clicking Surface in the side menu. The HTML Surface is the same
as found in the iQs Virtual console.
Improved the meter decay rate to -12dB/sec
Version 1.4.12 Fixes
(iProbe) Fixed issues where wrong software numbering shown in iProbe.
(iProbe) Fixed issue where wrong logo shown in iProbe
(AES 67) Fixed issue where SIP Unicast mode was not working
Fixed rare issue where the surface locks up.
Memory now dumped to /var/crash on abnormal program termination
Let us know how we can help

If you have further questions on this topic or have ideas about improving this document
please contact us.

Documento adaptado por Ing. Sebastián Vallejos

Axia Iqx Version 133 Software Update Instructions And Release Notes

Category view

Axia iQx version 1.3.3 software, update instructions,
and release notes
Published on Dec 30, 2024

Article summary
As of 15 April 2021 this version has been superceeded by version 1.4.12. Please click here to
go to that document.
Scope
This article covers the (2001-00518-000) Axia iQx AoIP Console.
Preparation for Update
An Axia iQx has two internal memory banks. Each bank contains room for a complete
version of operating software. This approach allows a software update download to be
completed and checked without danger of making the unit inoperable if the download were
to be incomplete or corrupted. It also provides an easy way to try a new software version and
still return to the old version.
You can see the software version in each bank from the Setup web page. The lower half of
this screen, pictured below, shows the software versions present and allows you to select the
bank used at startup. To change banks, click the radio button for the desired bank and then
click on Change active bank.
Upload New Software
Note that while some consoles look similar, this does not apply to the Axia iQ or Radius
consoles that use the QOR engine.
IMPORTANT! The iQx will reboot after you click Change active bank . Rebooting will
result in loss of audio locally, and at any unit using the local sources.

1. Click here to download the 1601-00569-004-iQx-r_1.3.3D.pkg update file to a location
on your computer.
2. Using a Web browser, connect to the iQx to be updated.
3. Click on the Setup link under System on the left-side menu.
4. Under the Software update heading, click on the "Choose File" button, browse for, and
select the update file you downloaded in the first step.
Once updated, the name of the file you have uploaded will be displayed to the right of
the Choose File button, as shown.
5. Click the Upload image button.
This file must be uploaded to your iQx precisely as is. You can change the name of
the file when you save it, however, do not attempt to unpack the file.

The new version automatically uploads to the unused software bank. Please ensure that
the new version number is displayed.
6. When you are ready, select the new version by clicking the radio button next to it, then
click the "Change active bank" button.
Known Issues
Surface firmware response to soft boot (#10918)
In some cases, the surface firmware will not respond to reset which happens during
a soft boot. This results in losing communication to the surface. You may need to
power cycle the iQx after updates from 1.2.2 or earlier.
Re-sync to Arbitrary PTP clock (#11028)
If the PTP source is an arbitrary clock (no GPS clock) and that device reboots, the
drastic shift in time can lead to difficulty in the iQx to re-sync. We recommend using
a PTP grandmaster, which keeps maintains current time. Alternatively, when the
sync is lost, reboot the iQx.
Release Notes
Version 1.3.3 Fixes
Fixed an issue where the DSCP tag was missing from audio outputs
Version 1.3.2 Fixes
Fixed a memory leak when constantly polling show profiles. 84 bytes per poll, which
would take about 5 million iterations before memory was depleted. If we assume polling
every second, it will take 60 days to run out of memory. Not likely anyone was impacted
by this, but a leak is a leak.
NOTE: This was resolved in version 1.3.2, but when upgrading from previous
versions, there may still be a need to power cycle after the reboot.

Shutdown sequence of CAN ports added to soft boot sequence to mitigate observations
of CAN port failure on the reboot.
Version 1.3.2 Features
Automix Functionality.
A new menu item is added to the Show Profiles screen, Automixer. Allows the user
to enable the channel into Automix and to define the priority within the mix. Zero (0)
is the lowest priority, and nine (9) is the highest priority.
Version 1.1.2 Fixes
Audio Delay issue MIC to HP (#11970)
AES67 offset misbehaving (#11156) (#12007)
AES67 offset not applied to VMIX (#11646)
MTR data in support of IP-Tablet and Pathfinder (#11237)
LWRP LVL function is not present (#11876)
3dB loss coming from the system (#12084)
Added support for non-standard RTP receive ports
Removed debug print that was spamming the log
Version 1.1.2 Features
Added the option to be able to sync to Livewire
Sync page now had a drop-down to select PTP or Livewire. (PTP is the default)
Added external indicator of SYNC Status
The Studio OLED now has text at the bottom right, indicating SYNC status. If not
OK, the text will blink.

Documento adaptado por Ing. Sebastián Vallejos

Axia Iqs 1

Category view
Axia iQs (AE1000)
3 Sub categories
1 Articles
Axia iQs AES67 Mixing Console
Published on Nov 18, 2024
With the introduction in 2019 of the Axia iQx, we combined the mix engine and control surface into one unit,
providing a simple, easy-to-install console capable of accessing any audio source on the network anywhere in the
world. iQs takes things…
Axia IQs (AE1000) Help Documents
2 Articles
Version 1.0.0
2 Sub categories
1 Articles
Version 1.1.33
3 Sub categories
1 Articles

Documento adaptado por Ing. Sebastián Vallejos

Blocking Only Certain Calls Using An Nx6 Or Nx12

Category view

Blocking Only Certain Calls Using an Nx6 or Nx12
Published on Dec 18, 2024

Article summary
Scope
This document explains how to leave specific lines unblocked when using the "Block All"
function on a Desktop Director with an Nx6 or Nx12.
The Process
You can select which lines to leave open in the Web User Interface, under the Setup Wizard
tab.  Once in the Setup Wizard, you will see the Show Line Configuration section.
Select the lines you don't want "busied out" when the "Block All" function is used on the
Desktop Director by marking them as Priority.

In the example above, only the listener lines 1-4 and 6-7 will be blocked when the "Block
All" button is pressed on the Desktop Director.
Let us know how we can help
If you have further questions on this topic or have ideas about improving this document,
please contact us.
In the example above, only the listener lines 1-4 will be blocked when the "Busy All" button
is pressed on the VSet6.
Let us know how we can help
If you have further questions on this topic or have ideas about improving this document,
please contact us.
Be sure to hit the Apply button for the changes to take effect.
Be sure to hit the Apply button for the changes to take effect.

Documento adaptado por Ing. Sebastián Vallejos