Axia Iqx Version 133 Software Update Instructions And Release Notes
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Axia iQx version 1.3.3 software, update instructions,
and release notes
Published on Dec 30, 2024
Article summary
As of 15 April 2021 this version has been superceeded by version 1.4.12. Please click here to
go to that document.
Scope
This article covers the (2001-00518-000) Axia iQx AoIP Console.
Preparation for Update
An Axia iQx has two internal memory banks. Each bank contains room for a complete
version of operating software. This approach allows a software update download to be
completed and checked without danger of making the unit inoperable if the download were
to be incomplete or corrupted. It also provides an easy way to try a new software version and
still return to the old version.
You can see the software version in each bank from the Setup web page. The lower half of
this screen, pictured below, shows the software versions present and allows you to select the
bank used at startup. To change banks, click the radio button for the desired bank and then
click on Change active bank.
Upload New Software
Note that while some consoles look similar, this does not apply to the Axia iQ or Radius
consoles that use the QOR engine.
IMPORTANT! The iQx will reboot after you click Change active bank . Rebooting will
result in loss of audio locally, and at any unit using the local sources.
1. Click here to download the 1601-00569-004-iQx-r_1.3.3D.pkg update file to a location
on your computer.
2. Using a Web browser, connect to the iQx to be updated.
3. Click on the Setup link under System on the left-side menu.
4. Under the Software update heading, click on the "Choose File" button, browse for, and
select the update file you downloaded in the first step.
Once updated, the name of the file you have uploaded will be displayed to the right of
the Choose File button, as shown.
5. Click the Upload image button.
This file must be uploaded to your iQx precisely as is. You can change the name of
the file when you save it, however, do not attempt to unpack the file.
The new version automatically uploads to the unused software bank. Please ensure that
the new version number is displayed.
6. When you are ready, select the new version by clicking the radio button next to it, then
click the "Change active bank" button.
Known Issues
Surface firmware response to soft boot (#10918)
In some cases, the surface firmware will not respond to reset which happens during
a soft boot. This results in losing communication to the surface. You may need to
power cycle the iQx after updates from 1.2.2 or earlier.
Re-sync to Arbitrary PTP clock (#11028)
If the PTP source is an arbitrary clock (no GPS clock) and that device reboots, the
drastic shift in time can lead to difficulty in the iQx to re-sync. We recommend using
a PTP grandmaster, which keeps maintains current time. Alternatively, when the
sync is lost, reboot the iQx.
Release Notes
Version 1.3.3 Fixes
Fixed an issue where the DSCP tag was missing from audio outputs
Version 1.3.2 Fixes
Fixed a memory leak when constantly polling show profiles. 84 bytes per poll, which
would take about 5 million iterations before memory was depleted. If we assume polling
every second, it will take 60 days to run out of memory. Not likely anyone was impacted
by this, but a leak is a leak.
NOTE: This was resolved in version 1.3.2, but when upgrading from previous
versions, there may still be a need to power cycle after the reboot.
Shutdown sequence of CAN ports added to soft boot sequence to mitigate observations
of CAN port failure on the reboot.
Version 1.3.2 Features
Automix Functionality.
A new menu item is added to the Show Profiles screen, Automixer. Allows the user
to enable the channel into Automix and to define the priority within the mix. Zero (0)
is the lowest priority, and nine (9) is the highest priority.
Version 1.1.2 Fixes
Audio Delay issue MIC to HP (#11970)
AES67 offset misbehaving (#11156) (#12007)
AES67 offset not applied to VMIX (#11646)
MTR data in support of IP-Tablet and Pathfinder (#11237)
LWRP LVL function is not present (#11876)
3dB loss coming from the system (#12084)
Added support for non-standard RTP receive ports
Removed debug print that was spamming the log
Version 1.1.2 Features
Added the option to be able to sync to Livewire
Sync page now had a drop-down to select PTP or Livewire. (PTP is the default)
Added external indicator of SYNC Status
The Studio OLED now has text at the bottom right, indicating SYNC status. If not
OK, the text will blink.
Documento adaptado por Ing. Sebastián Vallejos