Archive Player In Iprofiler Does Not List Any Recordings
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Archive Player in iProfiler does not list any
recordings
Published on Dec 13, 2024
Article summary
Scope
This article applies to the Axia iProfiler Archive Player used for downloading and listening to
recordings on an iProfiler Server.
Description of the problem
Generally, the issue is described as happening when the customer updates to a new
computer or new operating system (going from Windows 7 to Windows 10, for example).
When launching Archive Player, there are no recordings listed. Often the new PC is faster
than the server and the program (Archive Player) is not waiting long enough to retrieve the
list. There is a simple software patch to fix this.
Updating the Archive Player version
1. Download the zip file containing the updated Archive Player by clicking HERE.
2. Save the file to a location on your computer.
3. Unzip the downloaded file.
4. Find the location of the current ProFilerAP.exe file on your computer.
5. Copy the ProFilerAP.exe file from the directory where you extracted the zip file over the
top of the file in this Target directory. Note the Archive Player can not be running when
you do this.
6. Click to run the Archive Player again and test to see if your recordings are now listed.
Other Updates in this version
This version also fixed an issue where Daylight Savings Time might not be recognized
properly, causing the times to appear off by one hour in the winter months. Also, the name of
the current Archive was added to the Title bar.
The zip file contains only the ProFilerAP.exe file. This is just the executable and is
not an installer.
To locate the current ProFilerAP.exe file, right-click on the shortcut used to launch
the program. Choose Properties, then look at the Target field.
You can rename the old ProFilerAP.exe file if you want to save it for some reason.
Let us know how we can help
If you have further questions on this topic or have ideas about improving this document,
please contact us.
Documento adaptado por Ing. Sebastián Vallejos