Menú de Gestión del Sistema Altus Se
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Menú de Gestión del Sistema Altus SE
Actualizado el 20 de agosto de 2025
Resumen del artículo
Requisitos previos
Haber completado la guía de inicio rápido
Conocer la dirección IP de una interfaz de red para Altus SE
Tener la contraseña para la interfaz de usuario de gestión de Altus SE
Conexión al Menú de Gestión del Sistema Altus SE
El Menú de Gestión del Sistema Altus SE solo está disponible como una interfaz web. Las siguientes instrucciones son para acceder al menú de gestión del sistema.
1. Abre un navegador web.
2. Escribe la dirección IP asignada a tu Altus SE seguida del puerto 8085. El formato de la barra de URL debe ser Dirección IP:8085. La Dirección IP en cursiva se reemplaza con la dirección IP única asignada a Altus SE.
Las direcciones IP predeterminadas de Altus SE son:
AoIP (LAN 1) – 192.168.2.100:8085
WAN (LAN 2) – 192.168.5.12:8085
Inicia sesión con las credenciales asignadas a Altus SE durante el inicio rápido de Altus SE.
Sistema
Después del inicio de sesión inicial, Altus SE abre la página web del Sistema.
Página del sistema
Esta pantalla es principalmente informativa y tiene dos secciones:
Información de la versión
Aquí se muestra cuál de los dos Bancos de Firmware está actualmente activo y la versión del software que se está ejecutando en ese Banco.
Estado del sistema
Esta sección muestra gráficos que representan la utilización actual de la CPU, memoria, Ethernet y el espacio en disco disponible. Los gráficos se actualizan automáticamente cada dos segundos.
Configuración
La página de Configuración se utiliza para ajustes de red, restablecimiento de fábrica o cierre de sesión en el menú de gestión de Altus SE.
Botones del menú de configuración

Opciones de Configuración de Red
La información actual de la dirección IP es visible en la sección de Configuración de Red de la página de Configuración.
Botón
Reiniciar Sistema
Restablecer Sistema a Valores de Fábrica
Nombre del Host
Cerrar Sesión

Configuración de Livewire y Office
Las opciones de IP del sistema se pueden editar utilizando la pantalla del panel frontal o a través de la interfaz web.
Haga clic en el botón Configure para abrir la pantalla de edición de la interfaz de red.
Escriba los valores de Dirección IP, Máscara de red y Puerta de enlace y haga clic en OK, o haga clic en Cancel para salir de este diálogo sin realizar cambios.
Nota importante: Los cambios en la interfaz de red no tendrán efecto hasta que reinicie el sistema. Por lo tanto, después de cambiar las opciones de IP, notará que la pantalla de Configuración de Red mostrará los cambios entre paréntesis y contará con un nuevo botón de Reboot.


Configuración de Servidores DNS
La sección de DNS lista los servidores DNS actualmente definidos.
Con una configuración de DNS correctamente ajustada, el sistema puede enviar correos electrónicos a los administradores y empleados alertándolos sobre cambios en la red que requieren atención. Por ejemplo, puedes enviar correos electrónicos cuando fuentes o destinos críticos, como cadenas de aire, se vuelven silenciosos. Para hacer esto, el sistema necesita poder resolver los nombres de los servidores de correo con las direcciones IP correctas para enviar el correo. Las entradas de DNS también pueden ser utilizadas al ingresar información del servidor NTP. Habla con tu administrador de red si no estás seguro de qué servidores DNS utilizar.
Haz clic en el botón Configurar Servidor DNS para abrir el cuadro de diálogo Entradas DNS, que te permite agregar, eliminar y reordenar las entradas de los servidores DNS.
Haz clic en Agregar para añadir un nuevo servidor DNS a la lista y en Eliminar para quitar una entrada de servidor DNS.
Para mover un servidor DNS hacia arriba o hacia abajo en la lista de prioridades, selecciona una entrada de servidor DNS y haz clic en los botones << o >>.
Haz clic en Aceptar para guardar tus cambios o en Cancelar para salir del cuadro de diálogo sin realizar cambios.
Copia de Seguridad/Restaurar
La página de Copia de Seguridad/Restaurar presenta una lista de todas las copias de seguridad en el sistema. Si es la primera vez que utilizas esta página, probablemente no habrá copias de seguridad presentes en el sistema.
Para realizar una nueva copia de seguridad o para cargar una copia de seguridad desde tu computadora local de nuevo en el sistema, haz clic en el ícono de más.
Nota Importante: Los cambios en DNS no requieren un reinicio para volverse activos.

Taking Backups
To create a new backup, type a name for the backup, select whether you want logs and/or the
IP address to be included in the backup, and then click Take. Click Cancel to exit the dialog
without making any changes.
The backup will include all configuration files needed to return your system to its current
state.
If logs are included, the backup will also include all system and application logs currently on
the system. The log information can be very useful to Axia support if they are trying to assist
in troubleshooting an issue, and it is likely they will ask you to take a backup, including log
files and send it to them.
If you intend to restore the backup on a different Altus SE, you may not wish to include IP
addresses so the restore process does not overwrite the IP addresses of the other unit.
Important Note: After taking a new backup it is highly recommended that you click on
the link to the backup file and download it to your local computer to store it in a safe
location. Backups that live on Altus SE are not true backups because if the system were
to fail, both the system and the backups could be lost. Downloading a backup to an
external system will also allow you to send the backup to support if necessary.


Uploading Backups
To restore your configuration to a new system, a factory default system, or a system that has
had the desired backup removed from the system, click the plus icon.
Select a System Backup file on your local system, then click Upload.
After the upload is complete, the backup will be available in the Backup/Restore list.
Removing Backups
The minus icon will delete a backup from the system.
Backups are stored in the software Bank. When you move to a new software Bank, you
will not be able to directly access the backups from the previous Bank. However, if the
backup is saved to your local computer, you can easily upload it back into a new Bank if
desired.



Since there is limited space on the storage medium it is recommended to keep only a few
backups on the system at a time.
Restoring Backups
Click the Restore link next to a stored backup. The system will request confirmation that you
really wish to restore the system to that state.
Upload Update
Altus SE has two software banks. This allows a user to return to an earlier version easily. To
upgrade your system:
Take a backup of your system as explained in the Taking Backups section above; we
always recommend backing up your system before making any major update just to be
safe; the update process generates its own backup as well. The recommended practice is
to have a copy stored on your local computer as well.
Download the new version Altus SE to your local computer
Select the Upload Update from the menu.
This page will display the bank into which the software update will be loaded
Click Browse and select the Altus SE update package
Important Note: The restore function typically happens quickly, but keep in mind that
the system will not be operational during the restore and reboot process.


The File Upload bar will change to the name of the file which you have selected to
upload and a status bar will appear with the Begin button; if the file is not correct for the
type of system you have (for example, you attempt to install VM software to a Fanless
Engine platform) a warning will appear
Click Begin to begin the updating process
A new page will appear with a progress bar that presents stages along with some
additional information regarding what is taking place at that point of the update process;
the update may take several minutes to complete
When the update is complete, the screen below will appear.
To boot into the updated Bank and start using the new software, click the Bank Control
link in the navigation bar
Bank Control
Click Bank Control in the menu to view this page. The Bank Control page displays software
versions in both Banks of Altus SE, and is used to select the active software bank. The


information tables display the software version in each Bank. An asterisk will be present next
to the Bank that is currently executing.
The Bank button can be used to select which Bank will be used on the next reboot. It also
displays the currently selected Bank as the next Bank that will be active at reboot.
After changing the Bank that will be used on the next reboot, a Reboot button will appear on
the page.
Clicking Reboot will reboot into the newly selected Bank.
Configuration File Between Bank Changes
Informational Note: We have occasionally seen some browsers try to cache the state of
this page even though we have requested that page state is not cached. If you reboot
and the executing asterisk does not change, try refreshing the web page. Some
browsers have an extra button you can hold down while refreshing to force the web
page to refresh rather than rely on the cache; for example, with Google Chrome, hold
Shift+CTRL while clicking the refresh icon.


All configuration is transferred between banks during a software update. Altus SE will lose
the IP Address if the banks are changed without a software update. Telos Alliance is working
actively to address this bug. For now if the IP s are lost, follow the directions in the Altus SE
quick start guide to set them again.
Time
Click on Time in the menu to view this page. The Time configuration page allows you to set
the time zone, define NTP servers, and, if NTP is unavailable, set system time from your local
PC. Setting the time is important as it is used for system logs.
Time Zone Selection
Click the Current Timezone drop-down.
Select the correct timezone for Altus SE
A pop-up to confirm the correct timezone has been selected will appear. Confirm the
timezone is correct, and click OK.
Open the Configuration menu
Click the Reboot button
The time zone system time for Altus SE has been set. If Altus SE has internet access, the
time will update. If the time does not update Altus SE does not have access to reach the NTP
servers. At this point an NTP server Altus SE has access to can be added, or time can be set
from the PC used to access Altus SE.
NTP Server Management
If Altus SE does not have access to the internet, an additional local NTP server can be added.
Adding NTP Servers
Click the Add button
Fill in the address for the NTP Server Altus SE should connect to
Click the OK button
Reboot Altus SE from the Configuration
Verify Altus SE switches to the proper time
Removing NTP Servers
Click on the NTP Server that needs to be removed
Once highlighted, click the Remove button


NTP Server order
Altus SE can use a list of NTP Servers. The first server (the server at the top of the list) will
be tried first. If a connection cannot be made, Altus SE will try the next server in the list. To
change the order of the servers click the server you want to move up or down the list. Once
highlighted, use the arrow buttons to move the server up or down the list.
Set time from PC
When Altus SE cannot connect to an NTP server, time can be set from the PC used to access
Altus SE. Click the Set time from PC button. Altus SE will use the PC s time for 1 time clock
adjustment. After this adjustment is made Altus SE is keeping time locally.
Password
Click on Password in the menu to view this page. The Password page is used to change the
password to access the Altus SE System Management Menu. To change the password type
the new password into both the Password and Confirm Password fields. Pressing Save will
apply the new password.


SupportLink
Click on SupportLink in the menu to view this page. SupportLink is a tool Telos Alliance can
use to remotely access Altus SE. By default, SupportLink is disabled. SupportLink does
require an internet connection on one Altus SE networks.
Enabling SupportLink
Open the SupportLink drop-down menu
Select the Enabled option
Click the Apply button
SupportLink is now active.
Warning: SupportLink is a remote access tool. Telos Alliance only recommends
activating Supportlink when Telos Alliance request it to be open. It is best practice to
keep SupportLink disabled unless explicitly asked by Telos Alliance to enable
SupportLink.



Logs
Click on Logs menu to view this page. Altus SE has various system logs that Telos Alliance
may request. The directions to view or download these logs are below
Opening a log in the browser
From the list of logs, click the one that needs to be viewed
The log will then open in the browser
Downloading a log
Right click on the log that needs to be download
Select the download file option
Follow prompts to download the log file

Documento adaptado por Ing. Sebastián Vallejos
